Cuveele's Clinic

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Cuveele's Clinic

Privacy policy

  1. General overview

Cuveele's Clinic is committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, store, and process personal data.

  1. Data collected

We collect different types of personal data, including:

  • Contact information (name, email, phone number, address)

  • Medical history and treatment records

  • Payment information (when applicable)

  • Communication data (emails, messages)

  1. Purpose of data collection

Your data is collected for the following purposes:

  • To facilitate appointment scheduling and treatment management

  • To communicate with you about your treatments and the services we offer

  • To ensure compliance with legal and medical standards

  • For marketing purposes, with your consent

  1. Data retention

Your medical data will be retained for a period of 30 years, in compliance with Belgian law, specifically the Royal Decree of 3 May 1999 on the maintenance of patient records. This ensures that we fulfill both legal obligations and the purposes outlined above.

  1. Rights of the data subject

You have the following rights concerning your personal data:

  • The right to access your data

  • The right to rectification of inaccurate data

  • The right to erasure (the "right to be forgotten")

  • The right to restrict processing

  • The right to data portability

  • The right to withdraw consent at any time

Note that to obtain a paper copy of your medical file, you must submit a written, dated, and signed request, along with proof of identity (a copy of your identity card). A fee will be charged for paper copies of all or part of your medical file to cover printing and administrative costs, including sending the documents via registered mail, up to a maximum of €50. Due to legal requirements, medical files cannot be sent by email or other digital methods.

  1. Security measures

Cuveele's Clinic implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

  1. Changes to the privacy policy

Cuveele's Clinic reserves the right to update this privacy policy at any time. Any changes will be communicated via our website, and continued use of our services indicates your acceptance of the revised policy.